Hammock puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site, to improve its performance and enhance your user experience. This policy explains how we do that.
Policy overview
This policy describes the cookies we use on this site and what we use them for. If you do not consent to our usage of cookies, then you should either not use this site, or you should delete cookies after having visited the site, or browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)
If you want to find out more about what cookies are, or how to control or delete them, you can do so here.
Any changes to this policy will be posted here.
We reserve the right to change or add to this Cookie Policy from time to time and such changes shall become effective as soon as they are posted.
Information we collect
Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Expires after |
|---|---|---|---|
| cookieyes-consent | CookieYes | Stores the visitor’s cookie-consent preferences so they are respected on subsequent visits. | 1 year |
| hammock_session | usehammock.com | Supports the functionality of the website. | 1 day |
| intercom.played-notifications | usehammock.com | Used by the website to determine which support notifications the user has been shown | Session |
| __cf_bm | HubSpot/Cloudflare | Distinguishes legitimate visitors from automated traffic and supports HubSpot’s bot protection. | 30 minutes |
| __cfuvid | HubSpot/Cloudflare | Supports HubSpot rate limiting and distinguishes visitors using a shared IP address. | Session |
| rc::a | google.com | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent |
| rc::c | google.com | This cookie is used to distinguish between humans and bots. | Session |
| XSRF-TOKEN | secure.usehammock.com | Ensures visitor browsing security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor | 1 day |
| intercom-id-dc3ibyxi | usehammock.com | Anonymous visitor identifier cookie | 9 months |
| intercom-session-dc3ibyxi | usehammock.com | Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. The user can access their conversation and have data communicated on logged out pages for 1 week, as long as the session isn’t intentionally terminated, which usually happens at logout. | 1 week |
| intercom-state-dc3ibyxi | usehammock.com | Unclassified | Persistent |
| store | secure.usehammock.com | Unclassified | Persistent |
| messagesUtk | HubSpot | Recognises visitors who use Hammock’s chat service and enables previous conversations to be restored when they return to the website. | 6 months |
Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Expires after | |||
| _ga | Registers a unique identifier used to generate statistical data about how visitors use the website. | 2 years | ||||
| _ga_S264KR19ZM | Maintains session information for Hammock’s Google Analytics 4 property. | 2 years | ||||
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | ||||
| _hjid | usehammock.com | Sets a unique ID for the session . This allows the website to obtain data on visitor behaviour for statistical purposes. | Session | |||
| __stripe_mid | usehammock.com | Unique ID generated for Stripe payment sessions | Session | |||
| _ceir | Crazy Egg | Track whether a visitor has visited the site before | 1 year | |||
| is_returning | Crazy Egg | Track whether a visitor has visited the site before | 1 year | |||
| _CEFT | Crazy Egg | Store page variants assigned to visitors for A/B performance testing | 1 year | |||
| _cer.s | Crazy Egg | Track a recording visitor session unique ID, tracking host and start time | Recording session (expires when the browser is shut down) | |||
| _cer.v | Crazy Egg | Track whether a visitor has visited the site before | Up to 31 days (expires on the first of the month) | |||
| _ce.s | Crazy Egg | Track a recording visitor session unique ID, tracking host and start time | 1 year | |||
| _ce.cch | Crazy Egg | Used to check if cookies can be added. | 1 second | |||
| _ce.gtld | Crazy Egg | Used to identity the top level domain. | 1 second | |||
| ce_need_secure_cookie | Crazy Egg | Used to determine cookie security parameters. | 1 second | |||
| ce_successful_csp_check | Crazy Egg | Used to determine if the page has a Content Security Policy rule that would prevent tracking. | 24 hours | |||
| cebs | Crazy Egg | Used to track the current user session internally. | Session | |||
| cebsp | Crazy Egg | Used to determine if a survey should be shown. | Session (auto-deletes when you quit your browser) | |||
| __hssrc | usehammock.com | Collects statistical data related to the user’s website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website’s users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. | Session | |||
| __hssc | usehammock.com | Collects statistical data related to the user’s website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website’s users according to factors such as demographics and geographical location , in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. | 30 minutes | |||
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | Provider | Purpose | Expires after |
|---|---|---|---|
| __hstc | usehammock.com | Collects statistical data related to the e u user’s website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website’s users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. | 6 months |
| _gcl_au | Stores information about advertising clicks and helps Google Ads measure conversions. | 3 months | |
| test_cookie | Checks whether the visitor’s browser supports cookies for Google advertising services. | 15 minutes | |
| IDE | Measures advertising performance and supports ad delivery and conversion attribution | Up to 13 months in the UK/EEA | |
| _fbp | Meta | Identifies a browser so Meta can measure conversions, attribute website activity to advertising campaigns and support advertising audiences across Facebook and Instagram. | 3 months |
| _fbc | Meta | Stores the Facebook Click Identifier (fbclid)when a visitor arrives through a Facebook or Instagram advertisement, enabling conversion attribution to the relevant campaign. | 3 months |
| _hjIncludedInSample | usehammock.com | Determines if the user’s navigation should be registered in a certain statistical placeholder. | Session |
| fr | Meta | Helps Meta deliver and measure advertising and improve the relevance of advertisements. This cookie is set on the facebook.comdomain and may be used when Meta content or services are loaded. | 3 months |
| hubspotutk | usehammock.com | Keeps track of a visitor’s identity. This cookie is passed to the marketing platform HubSpot on form submission and used when de-duplicating contacts. | 6 months |
| MUID | Microsoft | Stores a unique browser identifier used by Microsoft to recognise visitors, measure advertising performance and support conversion attribution and relevant advertising across Microsoft services. | 13 months |
| _uetsid | Microsoft | Stores a unique session identifier used by Microsoft Advertising to measure conversions, attribute website activity to advertising campaigns and support remarketing. | 1 day |
| _uetvid | Microsoft | Stores a unique visitor identifier used by Microsoft Advertising to recognise visitors across sessions, measure conversions and support remarketing. | 13 months |
| _uetmsclkid | Microsoft | Stores the Microsoft Click ID when a visitor arrives through a Microsoft advertisement, enabling conversions and subsequent website activity to be attributed to the relevant advertisement. | 90 days |
| MR | Microsoft | Indicates whether Microsoft’s MUID advertising identifier should be refreshed. It supports conversion attribution and the synchronisation of advertising identifiers across Microsoft services. |
7 days |
| MSPTC | Microsoft | Stores a unique visitor identifier used by Microsoft Advertising to recognise visitors across websites, measure advertising performance and support relevant advertising. | 1 year |
| cello-referral | cello.so | Cello uses cello-referral cookie to identify the referrer and campaign. These let us link the referrer and new users who sign up, and help us apply rewards and discounts based on the campaign terms. |
3 months |
| cello-productId | cello.so | Cello uses cello-productId cookie to identify the product (account) using Cello on this page. |
3 months |
| cello-cookie-consent | cello.so | Cello uses cello-cookie-consent cookie to store consent to managing cookies |
3 months |
| __oppref | OpenAI | Stores the OpenAI advertising click reference (oppref) so subsequent website activity and conversions can be attributed to an eligible ad click in ChatGPT. |
30 days |
| __oaiq_consent | OpenAI | Stores the visitor’s consent preference for conversion measurement by the OpenAI Ads Measurement Pixel. | 30 days |
| __oaiq_domain_probe | OpenAI | Temporarily determines the appropriate domain on which OpenAI Ads Measurement Pixel cookies should be set. It is deleted immediately after this check. | Up to 1 minute |
| __spdt | Spotify | Assigns a unique identifier to help Spotify Ad Analytics deduplicate events, match website activity with advertising exposure and measure conversions attributable to Spotify advertising campaigns. | 1 year |
| _ttp | TikTok | To measure and improve the performance of advertising campaigns and to personalize the experience (including ads) on TikTok. | 13 months from the last date it was used |
| ttcsid_ | TikTok | To measure and improve the performance of advertising campaigns and to personalize the customer experience (including ads) on TikTok. | 13 months from the last date it was used |
| ttcsid_<pixel code> | TikTok | To measure and improve the performance of advertising campaigns and to personalize the customer experience (including ads) on TikTok. | 13 months from the last date it was used |
| ttclid | TikTok | To measure and improve the performance of advertising campaigns and to personalize the customer experience (including ads) on TikTok. | 13 months from the last date it was used |
Cookies set by Third Party sites
On many of the pages of the site you will see buttons to share our content on social networks. In order to implement these buttons and connect them to the relevant social networks and external sites, there are scripts from domains outside of usehammock.com. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on usehammock.com. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Proact, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
For further information on how we use cookies please feel free to contact us.
Last updated 4th September 2026.